Overview

Job Family: Corporate Management & Infrastructure

Develops, analyzes, implements and oversees short-term and long-term strategic business processes and plans to increase operational efficiency, meet strategic vision and achieve financial goals. Develops, presents and implements business case recommendations and tactical/operational strategies based on analysis of global and industry trends, company objectives and key stakeholders. Manages, identifies and develops strategic partnerships with business functions, management, and other internal/external stakeholders. Identifies and analyzes the company’s strengths, weaknesses and business opportunities to advise management and optimize business strategies. Monitors industry trends, competitor actions, economic developments and regulatory environment to identify and plan for expected impact on business operations. Ensures the correct functioning of facilities, office and business support services. Compiles, documents, communicates and verifies information according to established procedures. Conducts business continuity planning in order to assure that essential company functions can operate during and following major disruptive events.

Job Function: Facilities

Assesses, evaluates, and maintains the physical space requirements of the company and recommends plans to meet needs and to optimize facility utilization. Develops and implements overall real estate and facilities strategies to fulfill business needs and requirements (e.g., security standards, facility requirements). Conducts ongoing inspection and maintenance of facilities to ensure proper functioning. May coordinate with outside vendors to ensure proper facility security and maintenance. Plans, prioritizes, manages and performs maintenance activities and upgrades to equipment, facilities and systems to minimize disruptions to business activities.

Summary of Responsibilities:

The Analyst, Facilities ensures that facilities are safe and well-functioning. His/her primary function is to ensure our business’s accommodation is problem-free and safe so that employees can work under the best conditions.

Essential Functions:

  • Responds to a variety of maintenance calls/work orders and performs repairs in a timely manner ensuring the services to clients, staff and visitors is not compromised.
  • Handles conference room maintenance, including room set up, breakdown and special requests.
  • Assists with setup of large meetings and events.
  • Assists with snow plowing and removal by shoveling and treating icy surfaces.
  • Responds to building emergencies.
  • Accepts and records completed work orders with appropriate notations to date, time and costs.
  • Enters Asset Management data related to capital purchases and improvements

Other Functions:

  • Other duties as assigned.

Requirements:

  • Education –
    • H.S. Diploma
    • or equivalent work experience
  • Experience –
    • 0-3 years Qualifying job related experience.
    • Trade experience (plumbing, HVAC, electrical, carpentry, etc.).
    • Experience operating snow removal equipment.
  • Skills & Abilities –
    • Ability to interact effectively and communicate with all levels of the organization, mindful of the culture and diversity of the audience
    • Comfortable presenting to a group of people and ability to work with a diverse range of personalities
    • Excellent customer service orientation with ability to escalate issues when appropriate
    • Possess a high level of professionalism and handles sensitive information with the highest degree of integrity and confidentiality
    • Independent and can take full charge of responsibilities, but not afraid to ask for guidance when needed
    • Detail oriented with the ability to work on a team or individually
    • Team player mindset, actively take initiative and have a strong work ethic
    • Ability to problem solve and adapt quickly to changing circumstances
    • Strong time management and project management skills; ability to prioritize, and handle numerous assignments simultaneously
    • Ability to read, write and comprehend safe and proper use of chemicals, materials and equipment used in performing responsibilities
    • Experience with Microsoft Office Suite, especially PowerPoint and Excel
    • Comfortable with quickly learning new systems and processes

Competencies:

  • Collaboration – Relationship Management:
    • Foundational – Learning and Developing
      • Builds effective working relationships with peers
  • Customer Focus – Customer Satisfaction:
    • Foundational – Learning and Developing
      • Demonstrates the organization’s customer service standards
  • Execution – Accountability:
    • Foundational – Learning and Developing
      • Maintains professional behavior at all times in representing the company
      • Does all routine work accurately and on-time; is aware of own impact on others
  • Problem Solving – Solution Definition:
    • Foundational – Learning and Developing
      • Collects data and relevant facts to communicate problems
      • Presents the general outline and direction of the solution
  • Risk Management – Continuous Process Improvement:
    • Foundational – Learning and Developing
      • Supports the implementation and evaluation of risk management policies, processes and procedures
  • Risk Management – Risk and Compliance Adherence:
    • Foundational – Learning and Developing
      • Understands the central role the risk management function plays in the organization environment
      • Learns to identify and flag items non-compliant with regulations

Working Conditions:

  • Frequently: Minimal physical effort such as sitting, standing, and walking.
  • Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
  • Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer’s Rights:

  • This job description does not list all the duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.
  • The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.