Associate, Business Control and Risk ManagementOperations Support Dallas, Texas
Job Family: Risk
Monitors activities to minimize the company's exposure to risk. Activities may include quantitative analysis, risk identification and
remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and
ensuring adherence to company and legal standards. Responsible for ensuring that all of the company's activities adhere to the necessary
rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.
Job Function: Business Control
Ensures transparency of business results, finance and processes. Typically organizes a reporting system and tracks goals accomplishment,
collect and process data and provides managers with all necessary company management data and information.
Summary of Responsibilities:
The Associate, Business Control & Risk Management, represents the First Line of Defense and is responsible for partnering with Internal
Controls to ensure strong internal controls capabilities and remediation of the internal control environment for the represented business line
and/or functional area. The Associate works to identify, assess and action various risks throughout the assigned business line by executing
defined risk programs.
l Analyzes documentation for evidence of successful and efficient performance.
Applies developing knowledge and supports the design, assessment, and/or administration of quality assurance programs,
practices and policies.
l Assists in the collection and initial analysis of data, preparation of business owner control surveys
Conducts quality audits on all routine and complex transactions and correspondence to ensure proper processing according to
established quality standards.
l Develops training on policies and procedures concerning controls and risk management.
Independently conduct internal control testing – including on-site observations, interviews with management and staff, analytical
procedures and statistical/judgmental analysis and testing of data.
Interprets regulations affecting control standards with large degree of independence and suggests methods of updating policies
and practices to address any risk concerns.
l Leads operating process and internal control improvement initiatives.
l Manages complex projects that involve working with businesses to improve controls to mitigate any deficiencies.
l Partners with Internal Audit, Compliance, and/or Operations Management to share information and escalate issues as needed.
l Provides thematic analysis of issues for business to identify emerging trends.
l Reports audit results and determines corrective action plans, as necessary.
l Reviews current policies and procedures to identify process gaps and opportunities for improvement.
l Reviews, monitors and tests internal controls and procedures associated with products, services, customers and operations.
l Through walkthroughs and testing, identifies possible internal control breakdowns and gaps and report them to management.
l Works with the business to understand the controls currently in place to minimize risk.
l Other duties as assigned.
Education -Bachelor's Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics
or equivalent field.or equivalent work experienceMaster's Degree: Accounting, Business, Statistics, Risk Management,
Information Systems, Finance, Economics or equivalent field.
Experience -5-9 years Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience
and/or legal or regulatory experience.
l Skills & Abilities – Demonstrated experience supporting and/or leading risk projects across multiple business lines offering awide variety of financial services products and services.Knowledge of the financial services sector, particularly with the
competitive dynamics and products in retail banking and risk management.Advanced understanding of the regulatory
environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and
regulators.Ability to build credibility with, collaborate with, and influence line of business executives.Excellent analytical and
complex problem solving skills.Strong project management skills.Ability to constructively work both independently and in
collaborative environments involving all levels of management and employeesAbility to collaborate with internal and external
service providers to establish resource requirements, scheduling, assignments and service levels.Ability to build internal and
external networks of information resources within the risk management ecosystem.Understanding of BSA/AML and OFAC
regulations, regulatory expectations and industry leading practices.
l Licenses & Certifications – Other Risk Certification
Collaboration – Relationship Management:Proficient – Applying and ExecutingKnows who to reach out to inside and outside of
one’s team to get work doneTakes action to enhance working relationships needed to achieve seamless work flow
Collaboration – Teamwork:Proficient – Applying and ExecutingCreates a good working environment in the team; works towards
shared goals contributing ideas and accepting changeProvides assistance and coaches less experienced team members
Execution – Accountability:Proficient – Applying and ExecutingFollows through to meet commitments to othersTakes
responsibility for achieving strong results, despite balancing multiple complex demands
Influence – Information Sharing:Proficient – Applying and ExecutingUses information and data effectively to support a position
and present a rational case
Influence – Two-way communication:Proficient – Applying and ExecutingCommunicates in a timely and straightforward
mannerProbes for additional information, clarifies assumptions and confirms agreed-upon actionsKeeps everyone involved
informed about progress and issues
Risk Business Acumen – Industry Acumen:Proficient – Applying and ExecutingStays current with industry and regulatory trends
and emerging risk issuesHas good understanding of current market and competitive landscape that the organization operates
Risk Management – Knowledge of Risk Management Policies, Regulations, Processes and Procedures:Proficient – Applying
and ExecutingExecutes risk management process and procedures without management direction, and demonstrates awareness of expected resultsKnows the relationship and impact of actions and resultsHas an understanding of regulations
impacting area supported
Risk Management – Risk and Compliance Adherence:Proficient – Applying and ExecutingCommunicates the importance and
benefits of risk management to counterpartsDisplays natural skepticism and curiosity to question the status quo and uncover
issuesAdheres to a good root cause analysis process
l Frequently: Minimal physical effort such as sitting, standing, and walking.
l Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
l Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other
duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and
either you or the employer may terminate employment at any time, for any reason.