Overview
  • Job Profile
  • SummaryJob
  • Profile SummaryProject Management>>Project Management
    The Sr. Associate, Project Management is considered a subject matter expert providing guidance to the most complex issues on major projects. S/he is responsible for developing a strategic direction of the relevant business area, and both defines and manages the lifecycle from project initiation through to program closure. The incumbent resolves risks, issues and dependencies, and measures and monitors program actuals, forecasts and budgets and updates plans with accurate, up-to-date information.

    S/he follows financial standards and processes (e.g. monthly external revenue accruals, software capitalization, procurement & external payments), and reports financial information and status to the required executive level through steering committees. The incumbent secures, leads, motivates and inspires the internal & external resources required to deliver the program, and is responsible for establishing the program governance (e.g. sponsors, approvers, stakeholders).

  • Job Description

    Job Family: Project Management

    Oversees, develops and analyzes policies and practices related to project management and the project management office. Develops, analyzes and oversees project quality assurance and resource allocation. Enhances program and project management capabilities and operational oversight. Develops, edits and executes project plans to manage the lifecycle and operational aspects of projects. Defines, develops and deploys standardized project management tools and templates to ensure projects are completed efficiently.

    Job Function: Project Management

    Develops, edits and implements project plans to manage the lifecycle and operational aspects of projects (i.e., resources, scope, schedule, cost, assumptions and dependencies). Manages work streams, prepares status reports and interfaces with stakeholders to ensure strategy and execution are aligned with defined objectives. Coordinates and communicates the activities of project personnel with relevant stakeholders to ensure progress within time and budget constraints.

    Summary of Responsibilities:

    The Sr. Associate, Project Management is considered a subject matter expert providing guidance to the most complex issues on major projects. S/he is responsible for developing a strategic direction of the relevant business area, and both defines and manages the lifecycle from project initiation through to program closure. The incumbent resolves risks, issues and dependencies, and measures and monitors program actuals, forecasts and budgets and updates plans with accurate, up-to-date information.

    S/he follows financial standards and processes (e.g. monthly external revenue accruals, software capitalization, procurement & external payments), and reports financial information and status to the required executive level through steering committees. The incumbent secures, leads, motivates and inspires the internal & external resources required to deliver the program, and is responsible for establishing the program governance (e.g. sponsors, approvers, stakeholders).

    Essential Functions:

    • Acts as an internal consultant to make professional recommendations for project implementation
    • Acts as key escalation point for operational issues
    • Supports complex initiatives affecting multiple functions or businesses
    • Serves as a dedicated resource working directly with leaders and staff to support process improvement
    • Acts as a change agent/coach to instill and sustain changes
    • Motivates functional process team working on projects within a matrix reporting structure
    • Engages people and develops them through team work and a high level of participation
    • Manages process and project management deliverables for all assigned projects from initiation thru closure, including intake activities.
    • Drives/participates in the funding process, as appropriate (i.e. presentations, cost-benefit analysis, business case)
    • Leads and contributes to the development of project definition and scope with applicable stakeholders
    • Assess change readiness and prepare plan for helping stakeholders through change
    • Identifies project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives
    • Monitors and documents project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
    • Facilitates Project Team meetings and situational analysis regularly to ensure appropriate communication to all stakeholders
    • Develops presentations, dashboards, reports and other team and executive level project communications and documentation
    • Drives high quality results
    • Develops, communicates and implements project risk mitigation plans and completes risk actions, issues and decisions documentation to effectively monitor risk and enable accountability and responsibility
    • Develops and implements contingency and recovery plans when deliverables are missed (i.e. identify critical path, document, plan for Return to Green, business continuity plan, etc.)
    • Documents and communicates project changes, project health and project status project team, business owner an executive sponsor
    • Tracks and reports accurate project plans and budgets in line with appropriate governance

    Other Functions:

    • Acts as a subject matter expert (SME) while providing leadership, guidance, and mentorship to other project managers.
    • Other duties as assigned.

    Requirements:

    • Education –
      • Bachelor’s Degree: Computer Science, Business Administration or equivalent field.
      • or equivalent work experience
    • Experience –
      • 9-12 years Formal project management experience in a financial services environment
      • Estimating and budgeting to ensure project costs are maintained
      • Building project planning documents
      • Developing and coaching others indirectly or directly- Coaches, reviews and delegating work to lower level professionals
    • Skills & Abilities –
      • Ability to influence others at an operational level regarding new concepts, practices and approaches
      • Recognized as a subject matter expert in the area of project management
      • Managing multi-year projects with cross-enterprise interdependencies.
      • Ability to engage the support and resources of others to achieve project goals and objectives; influencing without authority
      • Ability to enable individuals to work effectively as they plan, implement, and experience change
      • Excellent communication, problem-solving and decision making skills with the ability to effectively communicate with all levels in the organization
      • Ability to manage all aspects of multiple projects, deliverables and timelines
      • Ability to research, interpret, and incorporate industry and other best practices into project management processes
      • Demonstrated ability to build strong collaborative business and technology relationships; recognizes organizational limitations and uses corporate culture and resources to eliminate barriers when possible.
      • Ability to research, interpret, and incorporate industry and other best practices into project management processes
      • Ability to think both tactically and strategically moving through both fluidly
      • Skilled in cross-cultural awareness, leadership, communication, influence, negotiation and conflict resolution.
      • Demonstrated experience engaging the support and resources of others to achieve project goals and objectives; influencing with and without authority
      • Ability to understand, apply, and articulate industry project management principles, theories, and concepts
      • Ability to identify risks and manage them, escalation when necessary
      • Ability to think both tactically and strategically moving through both fluidly
      • Ability to analyze project data, metrics and financials, making data-driven analytical decisions
      • Proficient with project and portfolio management tools (i.e. Clarity, Visio, Excel, MS Project, PowerPoint, etc.)
      • Knowledge of functional area may be required
      • Proven experience prioritizing, budgeting, estimating, project implementation

    Competencies:

    • Change Orientation – Flexibility:
      • Advanced – Leading and Guiding
        • Anticipates the impact of change and creates an environment where change can be initiated with minimal disruptions and negative impact
        • Helps people to understand how proposed changes will affect them and the organization
        •  

    • Change Orientation – Innovation:
      • Advanced – Leading and Guiding
        • Pushes for “a better way” of doing things and encourages others to challenge “old” thinking
        • Translates broad innovative ideas into workable solutions
        •  

    • Change Orientation – Support for Change:
      • Advanced – Leading and Guiding
        • Recognizes potential and multiple impacts of change and acts as a coach to help people understand and prepare for change
        • Takes proactive action to maintain relationships that are impacted by change
        •  

    • Collaboration – Relationship Management:
      • Advanced – Leading and Guiding
        • Improves relationships between key individuals to achieve seamless cross-team work flow and positively impact results
        • Uses informal networks to gain support for ideas and projects
        •  

    • Collaboration – Teamwork:
      • Advanced – Leading and Guiding
        • Brings out the best in each team member by consistently motivating and acknowledging peer contributions
        • Understands and leverages team dynamics
        •  

    • Execution – Accountability:
      • Advanced – Leading and Guiding
        • Fully accountable for timeliness, completeness, quality of projects, processes, products and services
        • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks
        •  

    • Execution – Excellence:
      • Advanced – Leading and Guiding
        • Identifies and eliminates redundancy of effort
        • Ensures tools, systems, and processes are in place to allow team members to work quickly and effectively
        •  

    • Problem Solving – Problem Identification:
      • Advanced – Leading and Guiding
        • Reformulates the problem in different ways to evaluate it from different angles
        •  

    Working Conditions:

    • Frequently: Minimal physical effort such as sitting, standing, and walking.
    • Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
    • Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

    Employer’s Rights:

    • This job description does not list all the duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.
    • The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.