Job Family: Risk

Monitors activities to minimize the company’s exposure to risk. Activities include quantitative analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company’s activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

Job Function: Risk Management

Monitors and manages risk/exposure and compliance with the company’s policies. Identifies, manages and reports on the company’s risk areas. Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.

Summary of Responsibilities:

The Sr. Associate, Fraud Risk identifies and reports fraud trends, weaknesses/gaps, fraud mitigation strategies, and fraud detection methodologies.S/he facilitates policy and procedure changes that will assist in mitigating fraud for customers. The incumbent will support the management and execution for special Fraud Risk projects and/or programs.

Essential Functions:

  • Assists the business unit in determining timeframe and resources to accomplish implementation of control enhancement and direct the business unit through full implementation.
  • Participates in fraud mitigation/security peer groups, such as IAFCI, ACFE, ABA, BITS, etc., to facilitate information-sharing opportunities and identification of fraud trends.
  • Presents complicated and/or sensitive issues, as well as industry fraud trends, to senior level management in a concise written or verbal format.
  • Understands and complies with all applicable federal regulations including, but not limited to, Bank Secrecy Act, FCRA, Truth in Lending, Equal Credit Opportunity Act, Right to Financial Privacy Act, RESPA, Gramm Leach-Bliley, and FACTA.
  • Escalates issues potentially affecting reputation risk to Management, Legal, and Corporate Communications.
  • Leverages relationships as liaison with internal and external business partners to facilitate information-sharing opportunities and identification of fraud trends.
  • Networks and communicates with local and national fraud analysts form other financial institutions and law enforcement.
  • Monitors policies, procedures and internal controls within area of responsibility to minimize exposure to risk, losses and potential fraud.
  • Enforces all established policies and procedures ensuring strict adherence with all legal, regulatory and compliance mandates and all network operating rules.

Other Functions:

  • Other duties as assigned.


  • Education –
    • Bachelor’s Degree: Business, Finance, or equivalent field.
    • or equivalent work experience
  • Experience –
    • 5-9 years in Financial Services Risk Management Related Roles
  • Skills & Abilities –
    • Broad risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment.
    • Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout.
    • Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense
    • Ability to identify and report internal control weaknesses/policy violations in verbal or written form to appropriate levels of management and recognize opportunities for process/operational improvements.
    • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.
    • Ability to adjust to new developments/changing circumstances.
    • Ability to convey a sense of urgency and drive issues/projects to closure.
    • Ability to effectively interact with the market, executive management and vendors.
    • Ability to adapt and adjust to multiple demands and competing priorities.
    • Excellent written and oral communication skills.
    • Strong analytical, organizational and project management skills.
    • Demonstrates proficiency in SAS and SQL as well as knowledge of other modeling and statistical analysis tools, such as Python and R


  • Collaboration – Relationship Management:
    • Proficient – Applying and Executing
      • Knows who to reach out to inside and outside of one’s team to get work done
      • Takes action to enhance working relationships needed to achieve seamless work flow

  • Collaboration – Teamwork:
    • Proficient – Applying and Executing
      • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change
      • Provides assistance and coaches less experienced team members

  • Execution – Accountability:
    • Proficient – Applying and Executing
      • Follows through to meet commitments to others
      • Takes responsibility for achieving strong results, despite balancing multiple complex demands

  • Influence – Information Sharing:
    • Proficient – Applying and Executing
      • Uses information and data effectively to support a position and present a rational case

  • Influence – Two-way communication:
    • Proficient – Applying and Executing
      • Communicates in a timely and straightforward manner
      • Probes for additional information, clarifies assumptions and confirms agreed-upon actions
      • Keeps everyone involved informed about progress and issues

  • Risk Business Acumen – Industry Acumen:
    • Proficient – Applying and Executing
      • Stays current with industry and regulatory trends and emerging risk issues
      • Has good understanding of current market and competitive landscape that the organization operates within
      • Extensive experience with writing policy and procedures
      • Familiarity with industry tools used to prevent and detect fraud
  • Risk Management – Knowledge of Risk Management Policies, Regulations, Processes and Procedures:
    • Proficient – Applying and Executing
      • Executes risk management process and procedures without management direction, and demonstrates awareness of expected results
      • Knows the relationship and impact of actions and results
      • Has an understanding of regulations impacting area supported

  • Risk Management – Risk and Compliance Adherence:
    • Proficient – Applying and Executing
      • Communicates the importance and benefits of risk management to counterparts
      • Displays natural skepticism and curiosity to question the status quo and uncover issues
      • Adheres to a good root cause analysis process

Working Conditions:

  • Frequently: Minimal physical effort such as sitting, standing, and walking.
  • Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
  • Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer’s Rights:

  • This job description does not list all the duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.
  • The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.