Summary of Responsibilities:

    As a senior member of the IT business solutions team, the Business System Analyst IV is responsible for leading IT and working with operations, accounting and executive management to analyze gaps in business processes, systems and formulate long and short term solutions. Responsibilities will encompass workflow analysis, planning, change process and management of the system enhancement processes as well as troubleshooting production support issues. The BA will partner closely with operational leaders and their staff to determine process and system needs

Essential Functions:

  • Act as a liaison between business and technical staff at all levels, while representing the Project Management Office
  • Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
  • Required to have a deep understanding of the functions of the internal and external (interfaces) Systems, the business processes that are in place and how these things converge. Support and assist clients with requirements definition, project definition, and project planning
  • Assist with analysis, design, testing, system documentation and user training
  • Use software, analytical tools and techniques, business process knowledge and general common sense to analyze business problems and to formulate solution
  • Develop and maintain a detailed understanding of business processes and applications, customer needs and priorities
  • Prepare Cost-Benefit analyses and business cases to support new project proposals
  • Establish working relationships with key business managers
  • Document and model current business procedures and processes and identify relevant technology issues
  • Document current business procedures and processes and identify relevant technology issues
  • Assess the impact of changes to the system and processes.
  • Develop business requirements definitions and adhere to development methodology
  • Document System and Client Acceptance Test plans
  • Prepare test cases, test procedures and expected results
  • Assist in testing phase and be a liaison to the Quality Assurance teams in the completion of testing.
  • Coordinate appropriate client involvement in testing
  • Develop training documentation for new, existing and enhanced applications
  • Train clients on new and/or enhanced application
  • Ability to express complex technical concepts effectively, both verbally and in writing
  • Expertise in Microsoft SQL server Query Analyzer tool is essential
  • Minimum 5 years experience in auto finance.
  • Minimum 5 years experience in business process analysis, project management and systems development life cycle.
  • Minimum 5 years experience in requirements definition and analysis.
  • Excellent verbal and written communication skills.
  • Minimum 3 years experience working within a PMO environment
  • Must demonstrate the ability to work well with people from many different disciplines with varying degrees of technical experience.
  • Must demonstrate the ability to adapt to a dynamic, rapidly changing business and technical environment.
  • Must demonstrate the ability to maintain confidentiality.
  • The ability to work well with people from many different disciplines with varying degrees of technical experience
  • Maintains strong attention to detail in high-pressure situations
  • Solid understanding of business practices with fundamental understanding of project management methodology
  • Experience working as the liaison to outsourcing partners is beneficial.
  • BS in management information systems, math, computer science, natural sciences, or equivalent experience.
  • Financial Services experience is essential.
  • Expertise using Microsoft Project and associated Microsoft Office software essential.
  • Overtime work may be required as needed to adapt to business change.