Job Family: Risk

Monitors activities to minimize the company’s exposure to risk. Activities may include quantitative analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company’s activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

Job Function: Risk Management

Ensures adherence to the policies and procedures established by the company. Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies. Monitors and manages risk/exposure and compliance with the company’s policies. Identifies, manages and reports on the company’s risk areas. Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.

Summary of Responsibilities:

The Director, Risk Modeling drives the success of operational and strategic objectives with oversight and execution of risk modeling and analytics projects and activities.

Essential Functions:

  • Collaborates with senior leadership to allocate the groups budget.
  • Drives the success of operational and strategic objectives with oversight and execution of analytical modeling and analysis projects.
  • Recommends and takes action to direct the analysis and solution of problems identified in project plans and assignments.
  • Defines and validates business definitions for key risk data elements in related domains.
  • Develops and implements new risk modeling operating processes, metrics, and programs for the team.
  • Monitors risk-based compliance programs to assure compliance with federal, state, legal and regulatory requirements.
  • Assembles project plans, procedures, teamwork assignments, monitors work efforts on a daily basis, identifies resource needs, performs quality reviews, and escalates functional, quality, and timeline issues appropriately.
  • Prepares timely, accurate, and meaningful reporting to senior management regarding important risk modeling, analytics and trends.
  • Runs queries on existing models to evaluate risk analytics and analyze risk trends.
  • Uses risk modeling and data to visualize and arrive at relationships between key business concepts.
  • Manages the operating policies, and standards for the Risk Modeling, Decision Science, and Data function.
  • Manages the production and reporting for the team.
  • Recommends changes to policies, procedures, limits, concentrations, and regulations based on data yielded from analytical reporting.
  • Provides guidance on risk and compliance procedures and policies as needed.
  • Enforces and ensures Risk Modeling, Decision Science and Data policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders.
  • Communicates direction from senior leadership to team.
  • Sets goals and articulates objectives for team members in alignment with departmental objectives.
  • Manages independent Risk Modeling, Decision Science, and Data professionals.
  • Reviews summary reports, prepares final reporting, and participates in the communication of review findings to business lines and senior management.
  • Communicates direction from senior leadership to team.

Other Functions:

  • Other duties as assigned.

Supervisory Responsibilities:

Manages subordinate managers and professional staff. Is responsible for the strategic guidance, development and evaluation of employees. Carries out supervisory responsibilities in accordance with Santander’s policies and applicable laws.


  • Education –
    • Bachelor’s Degree: Mathematics, Physics, Statistics or equivalent quantitative field.
    • or equivalent work experience
    • Master’s Degree: Mathematics, Physics, Statistics or equivalent quantitative field.
  • Experience –
    • 9-12 years
  • Skills & Abilities –
    • Advanced knowledge of statistical applications within Financial Services to interpret data requests and identify risk data analytics opportunities.
    • Advanced risk, process, and control validation and/or assessment skills.
    • Advanced Microsoft Excel skills.
    • Demonstrated technical expertise of modeling techniques, statistical analysis techniques and tools, and various database architectures.
    • Demonstrated management and leadership skills.
    • Ability to build rapport, garnering respect and credibility across lines of business.
    • Ability to influence all levels of employees in a collaborative cross-cultural environment.
    • Ability to handle multiple competing priorities simultaneously in a fast-paced and dynamic financial services environments.
    • Ability to direct, train and guide peers, subordinates and management.
    • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.
    • Ability to influence and active persuasion to gain cooperation of others.
    • Ability to adjust to new developments/changing circumstances.
    • Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management.
    • Ability to foster and embed a strong risk culture.
    • Ability to maintain and report on confidential information in an appropriate manner.
    • Ability to convey a sense of urgency and drive issues/projects to closure.
    • Excellent written and oral communication skills.


  • Collaboration – Relationship Management:
    • Advanced – Leading and Guiding
      • Improves relationships between key individuals to achieve seamless cross-team work flow and positively impact results
      • Uses informal networks to gain support for ideas and projects

  • Collaboration – Teamwork:
    • Advanced – Leading and Guiding
      • Brings out the best in each team member by consistently motivating and acknowledging peer contributions
      • Understands and leverages team dynamics

  • Execution – Accountability:
    • Advanced – Leading and Guiding
      • Fully accountable for timeliness, completeness, quality of projects, processes, products and services
      • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks

  • Influence – Information Sharing:
    • Advanced – Leading and Guiding
      • Ensures people receive the information they require, and brings the team together to share information

  • Influence – Two-way communication:
    • Advanced – Leading and Guiding
      • Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages
      • Asks open-ended questions that encourage others to give their points of view

  • Risk Business Acumen – Industry Acumen:
    • Advanced – Leading and Guiding
      • Keeps up -to-date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization
      • Can identify functional and organizational implications associated with major trends
      • Designs solutions to address industry activities that impact the organization

  • Risk Management – Knowledge of Risk Management Policies, Regulations, Processes and Procedures:
    • Advanced – Leading and Guiding
      • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary
      • Understands end to end processes across the organization and how processes are integrated
      • Has a practical knowledge of regulations impacting area supported

  • Risk Management – Risk and Compliance Adherence:
    • Advanced – Leading and Guiding
      • Ensures that all directs and colleagues have appropriate knowledge of risk and the regulatory environment
      • Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management

Working Conditions:

  • Frequently: Minimal physical effort such as sitting, standing, and walking.
  • Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
  • Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer’s Rights:

  • This job description does not list all the duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.
  • The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.