Job Family: Risk

Monitors activities to minimize the company’s exposure to risk. Activities may include quantitative analysis, risk identification and remediation. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company’s activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

Job Function: Compliance

Monitors activities to minimize the company’s exposure to risk. Activities may include quantitative analysis, risk identification and remediation. Represents or supports the representation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards. Responsible for ensuring that all of the company’s activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

Summary of Responsibilities:

The Regulatory Monitoring Tester performs a key risk management role by monitoring key regulatory controls on a monthly basis through query reports and transactional testing to determine the effectiveness of those critical controls.  Through the monitoring results, Senior Management can gauge the controls’ effectiveness to promote compliance with applicable consumer laws and regulations. The Regulatory Monitoring Tester will conduct a root cause analysis which could require an evaluation of the control design and effectiveness. The Tester is responsible for developing and carrying out monitoring of controls and providing advice to the Line of Business.

Essential Functions:

  • Support the BCO – GO program for the development of a culture of risk and compliance through the enhancement and execution of monthly or quarterly (as needed, based on error rates) monitoring reviews associated with higher risk regulations and reporting of findings.
  • Provide regulatory and control guidance regarding business practices, key decisions, policies, processes and standards to optimize compliance performance.
  • Develop monitoring of key regulatory controls and reporting to provide a clear picture of the tested controls and their efficacy.
  • Provide effective challenge to the 1st LoD and guidance on operational regulatory risks and controls, as needed.
  • Assess operational breakdowns for compliance risk revealed through monitoring and provide guidance on remediation/recovery plans.
  • Provide guidance on controls, as needed and based on monitoring results, over compliance requirements and business line monitoring of those controls. In this regard, it is the expectation that the Tester is currently knowledgeable in most or all of the respective rules impacting the operations and has very strong comprehension, analytical and research skills to quickly and accurately apply one or more of the respective rules.
  • Based on monitor findings, compares practice with regulatory and internal requirements to identify variances.
  • Perform risk-based reviews of business line control design and execution effectiveness and provide guidance on identified risks or gaps.
  • Develop review procedures, including tools/templates necessary to complete reviews (i.e. review check list, official report of review, etc.).
  • Prepares written reports / memorandums on post-implementation monitor findings and recommendations.
  • Work closely with the Lines of Business (“LoB”) to understand risk points and key challenges within the 1st LoD as well as documentation of any related issues noted during the review.
  • Develop testing plan and ensure its completed in a timely and accurate manner.
  • Identify requirements to provide direction for the technical build out and/or support of databases, queries, reporting tools, dashboards, etc. that enable high quality analysis and complete and accurate reporting for the Governance and Oversight team.
  • Stay abreast of regulatory changes and industry emerging trends pertinent to SC to facilitate a more proactive approach to risk identification and mitigation.
  • Stay abreast of company policy, process developments, changes and impact in the operation areas.
  • Reviews a variety of documentation, examines methods and systems, and interviews personnel to obtain information on actual practice.
  • Performs reviews independently as needed or in conjunction with other assigned personnel.
  • Supports Manager with supporting work papers to facilitate discussions, validations of findings, conclusions and recommendations with management.
  • Special projects as requested including internal investigations and consultancy work.
  • Performs other duties as assigned.

Other Functions:

  • Acts as a subject matter expert (SME) while providing leadership, guidance, and mentorship to other team members.
  • Other duties as assigned.


  • Education –
    • Bachelor’s Degree: Business, Finance, or equivalent field.
    • or equivalent work experience
    • Master’s Degree: Business, Finance, or equivalent field.
  • Experience –
    • 9-12 years Compliance, Legal, Regulatory, or Financial Services.
  • Skills & Abilities –
    • Prior experience in auto finance/leasing industry.
    • Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources.
    • Knowledge of regulatory requirements such as Fair Lending, ECOA (Reg. B), FCRA, UDAAP, TCPA, SCRA, FDCPA, GLBA, Credit CARD Act, Reg. M, FACTA, TILA BSA / AML, and FTC Credit rules.
    • Knowledge of state requirements associated with auto lending / leasing and industry best practices (i.e. UCC, Right to Cure, Right to Redeem, Retail Instalment Sales Act, Motor Vehicle Instalment Sales Act, etc.), preferred.
    • One (1) to three (3) years management experience in financial services compliance preferred.
    • Prior experience in auto finance industry corporate environment dealing with regulators, auditors and legal counsel is preferred.
    • Ability to act proactively to ensure risk management is up-to-date and meets the needs of our business.
    • Strong analytical, technical and problem solving skills, with strong attention to detail.
    • Leadership and organizational skills.
    • High ethical standards.
    • Exceptional verbal and written communication skills.
    • Ability to adapt to various work environments, industries, and project schedules.
    • Ability to work effectively in a team environment with all levels of personnel.
    • Ability to maintain confidentiality.
    • Ability to foster a collaborative working relationship with multiple functional areas, operational areas, and complex business lines.
    • Strong time management skills.
    • Proficient with MS Office; Excel, PowerPoint and Word is essential.


Preferred Skills:

  • Professional certification (CRCM, CIA, and / or CCSA)
  • Juris Doctorate (JD)
  • Five (5) years of Auto lending / leasing compliance experience
  • Three (3) years of experience as a Compliance Consultant, Compliance Examiner with a Regulatory agency, Regulatory Compliance Attorney, etc.
  • Experience with statistical analysis
  • Project Management Certification


  • Collaboration – Relationship Management:
    • Advanced – Leading and Guiding
      • Improves relationships between key individuals to achieve seamless cross-team work flow and positively impact results
      • Uses informal networks to gain support for ideas and projects

  • Collaboration – Teamwork:
    • Advanced – Leading and Guiding
      • Brings out the best in each team member by consistently motivating and acknowledging peer contributions
      • Understands and leverages team dynamics

  • Execution – Accountability:
    • Advanced – Leading and Guiding
      • Fully accountable for timeliness, completeness, quality of projects, processes, products and services
      • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks

  • Influence – Information Sharing:
    • Advanced – Leading and Guiding
      • Ensures people receive the information they require, and brings the team together to share information

  • Influence – Two-way communication:
    • Advanced – Leading and Guiding
      • Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages
      • Asks open-ended questions that encourage others to give their points of view

  • Risk Business Acumen – Industry Acumen:
    • Advanced – Leading and Guiding
      • Keeps up -to-date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization
      • Can identify functional and organizational implications associated with major trends
      • Designs solutions to address industry activities that impact the organization

  • Risk Management – Knowledge of Risk Management Policies, Regulations, Processes and Procedures:
    • Advanced – Leading and Guiding
      • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary
      • Understands end to end processes across the organization and how processes are integrated
      • Has a practical knowledge of regulations impacting area supported

  • Risk Management – Risk and Compliance Adherence:
    • Advanced – Leading and Guiding
      • Ensures that all directs and colleagues have appropriate knowledge of risk and the regulatory environment
      • Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management

Working Conditions:

  • Frequently: Minimal physical effort such as sitting, standing, and walking.
  • Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown.
  • Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer’s Rights:

  • This job description does not list all the duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.
  • The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.